💜 Account manager for CZ/SK

Hybrid
Prague
Full-time

GLAMI is a leading fashion discovery search engine connecting millions of users with brands and e-retailers across 13 European markets. Our goal is to drive growth and maximize revenue in the region, and we’re looking for a talented Account Manager to manage and develop our partner portfolio in Czechia and Slovakia.

🏅 THE CHALLENGE…

You will be responsible for managing and growing our key partner relationships, focusing on retention, identifying upselling and cross-selling opportunities, and ensuring customer satisfaction. Your aim is to optimize partner performance and support GLAMI’s growth in the local markets.

📊 AND THE MAIN RESPONSIBILITIES…

Partner Retention & Growth - manage a selected portfolio of partners, providing strategic consultations to achieve their business goals, utilizing automation tools within HubSpot CRM.
Upselling & Revenue Optimization - negotiate budget increases and cost of sale (COS) adjustments with existing partners, monitor performance, and ensure targets are met.
Data Analysis & Performance Improvement - analyze partner data to improve results and system efficiency, support optimal feed and tracking setups, and collaborate with specialists as needed.
Market Insights & Feedback - gather partner insights and feedback, identify market trends, and suggest internal improvements to enhance our service.
Reporting & Communication - maintain daily communication with partners, prepare regular activity and performance reports, and act as the local ambassador of GLAMI in the market.
Provide occasional support in Partner Re-engagement & Acquisition - contribute to selected initiatives aimed at re-engaging inactive partners and expanding the network.

🛠️ REQUIRED SKILLS AND EXPERIENCE…

Experience in account management, business development, e-commerce, or online marketing is plus.
Fluency in slovak or czech ; proficiency in english.
Proactive attitude, analytical mindset, and results-driven approach.
Ability to work independently, manage data, and use CRM systems (experience with HubSpot is a plus).
Eagerness to learn, grow, and contribute to a fast-paced environment.

🎯 WHAT YOU CAN LOOK FORWARD TO…

Join a global e-commerce project and play a pivotal role in shaping the future of the online fashion industry.
Enjoy 25 days of paid time off + 2 sick days to relax, recharge, and pursue your interests outside of work.
Assess a dedicated learning budget for books, conferences, webinars and other resources to continuously enhance your skills and knowledge.
Benefit from a team budget allocated to foster connectivity and networking opportunities.
Enjoy our flexible hybrid work model from Prague - work 3 days a week from our unique and 🐶-friendly Karlín neighborhood-based office.
Enjoy a variety of snacks and refreshments, including Polivkarna soups every thursday.
Stay active and healthy with a Multisport card, with the company contributing 50% of the cost (Prague based only).
Enhance your English or Czech language skills with our contribution towards language classes.

Does this sound like YOUR next career move? 🤗

Apply now! Our recruiter Zuzana will be in touch soon. During the process, you'll also meet your future manager, Danka