Junior IT Support Technical Administrator (Microsoft 365 & Azure, Intercom)

CZK 42–48K
Prague
Full-time

We’re looking for a motivated and tech-curious individual to join our growing Support team. As our company continues to expand, we want someone who’s eager to learn and help with day-to-day IT operations. This Junior IT Support Administrator role is perfect for someone at the start of their IT career who’s excited to develop their skills in a supportive and fast-paced environment.

Key Responsibilities

Assist with basic Microsoft 365 tasks, such as creating and managing user accounts, resetting passwords, and helping manage Teams, SharePoint, and Outlook.
Help maintain and set up employee devices (especially macOS, but also Windows and mobile), ensuring they are properly configured and up to date.
Support the tracking and allocation of Microsoft licenses with guidance from senior team members.
Provide first-line technical support for internal staff and escalate more complex issues to senior IT colleagues when needed.
Work closely with the IT team to improve user experience and ensure smooth day-to-day IT operations.
Maintain chatbot workflows and create new workflows for a smooth operation of our dedicated Support Team.

What We're Looking For

Some familiarity with Microsoft 365 tools (Teams, Outlook, SharePoint, etc.), either through previous work, school, or personal projects.
Basic understanding of computers and cloud-based systems (some awareness of Azure is a bonus, but not required).
Interest or basic knowledge in device management – especially macOS.
Eagerness to learn about IT security, user permissions, and access control.
Good problem-solving skills and willingness to ask questions and grow.
Ability to work both independently and as part of a team.
Strong communication skills, especially when helping others who may not be tech-savvy.

We offer

A seat at the table: help shape a key part of Eyeball’s product roadmap.
Hybrid work model: 2–3 days/week in our office in the heart of Prague, the rest remote. 🕜
Competitive compensation 💰
Flexibility around contract/employee status.
5 weeks of pai relax + 2 sicks days. 🌴
We organize the MultiSport card for you so you may enjoy the time after work.
Impact: what you design gets used by real scouts, at real clubs, every week.
A tight-knit team of passionate people building something that matters. 🤝

Apply via this link:

https://jobs.sloneek.com/ats-v2/eyeball/5a2858f6-2dc4-47cd-ad0b-295b4b9746a6