Business Analyst (FinTech)

This role is a strong fit for someone who enjoys understanding complex systems, turning ambiguity into clear requirements and documentation, and working closely with stakeholders across business and engineering.

What we offer:

• High impact & real ownershipYou will shape how requirements, documentation, and processes are created and maintainedDirect influence on product evolution and delivery quality
• Learning-heavy environmentComplex domain (lending/fintech), multiple systems, integrations, and real businessconstraintsSpace to grow into lead/ownership roles if you’re proactive
• Strong collaboration cultureClose cooperation with Product, Engineering, QA, Operations, Risk, MarketingPragmatic approach: focus on outcomes, stability, and transparency.

Your role - as a Business Analyst, you will:

• Gather and structure requirements for new features, integrations, and internal tools
• Analyze existing processes and systems, identify gaps, propose improvements
• Translate business needs into clear deliverables for Engineering BRD/FRD, user stories, acceptance criteria)
• Building and shaping the structure and standards for corporate documentation.
• Maintain and expand the knowledge base: documentation, instructions, onboarding materials
  - conduct short interviews with stakeholders Operations, Risk, Finance, Marketing, IT) to
  capture real workflows and edge cases
  - use AI tools to transcribe and summarize recordings (interviews, calls, workshops) intoclear, searchable knowledge articles
  - identify documentation gaps and convert recurring questions into KB content
• Facilitate alignment between stakeholders: ask the right questions, validate assumptions,manage expectations
• Support delivery: clarify scope, manage changes, help with prioritization and readiness fordevelopment
• Contribute to standardization of documentation and BA workflows (templates, conventions,quality bar)

What skills should you have?

• Strong analytical thinking and ability to break down complex topics into clear, actionablestructure
• Experience writing documentation for non-trivial systems (workflows, data flows,integrations)
• Ability to work independently: self-organize, drive topics forward, follow through
• Solid understanding of business processes and how IT systems support them
• Stakeholder management experience: interviews, workshops, negotiation, requirementvalidation
• Strong communication skills and “question discipline” (asking precise, high-signal questions)
• Languages: Czech (professional proficiency), English (professional proficiency), Russian (a plus)

Nice-to-have

• Technical education or strong technical background (APIs, databases, logs, integrations)
• Experience in FinTech / lending / payments / risk / compliance domains
• Familiarity with Jira/Confluence/Service Desk practices, BPMN/UML, SQL basics

This role may not be a good match if

• You need close step-by-step guidance or struggle to self-manage priorities
• You avoid ambiguity and expect requirements to be fully defined by others
• You don’t enjoy writing documentation, maintaining knowledge bases, or keeping thingsstructured
• You prefer limited stakeholder interaction and minimal cross-team communication