HR Operation Specialist

Hybrid
Prague
Full-time

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

We’re looking for a digitally savvy HR Operations Specialist to help deliver best-in-class HR support to employees and managers across Czech Republic. This role is key to ensuring data accuracy, compliance, and process efficiency across the employee lifecycle — all with a tech-forward, automation-driven mindset.

You will support day-to-day operations, enable excellent employee experience, and work closely with the HR Expert for Employee Relations on formal processes and documentation. This is an exciting opportunity to embed AI and automation into how HR runs.

What You’ll Do ✍️

HR Administration & Lifecycle Support

Own administrative workflows across onboarding, offboarding, job changes, and documentation (contracts, letters, etc.).
Manage and update employee records in Workday with a strong focus on data accuracy and compliance (GDPR, audit).
Track and coordinate case documentation in ER processes alongside the HR Expert.

AI-Driven Process Optimisation

Identify manual, repetitive tasks that can be improved or automated using AI tools.
Use platforms like Greenhouse, Workday, and Metaview to streamline admin tasks and generate insight.
Partner with the HR Operations and Tech teams to pilot and roll out AI tools that enhance employee experience and reduce admin burden.

Data & Reporting

Generate reports and dashboards on key HR data (headcount, attrition, contract changes, ER activity).
Support trend analysis and data storytelling that helps HR make better decisions faster.

SOPs & Continuous Improvement

Maintain and revise SOPs for Czech Republic HR processes, incorporating AI functionality where applicable.
Work collaboratively to document and standardise scalable, tech-enabled ways of working across People Ops.

Who You Are 🙌

You’ve worked in HR Operations, Shared Services, or People Admin for 2–3 years — ideally in a mid-to-large or matrixed organisation.
You’re experienced with Workday or another major HRIS — and understand the power of clean, reliable data.
You’ve used (or are excited to use) tools like Greenhouse and automation bots to streamline tasks.
You’re curious and solution-focused — you enjoy solving admin and process pain points.
You care deeply about accuracy, consistency, and delivering an excellent employee experience.
You understand the basics of Czech employment law and GDPR.

Why Join Groupon 🤩

Be part of a global company actively transforming how HR works in an AI-first world.
Hybrid working with a central Prague office and global, cross-functional collaboration.
Flat structure, real ownership, and opportunity to shape scalable HR practices.
Competitive compensation, full benefits, and learning opportunities with a progressive People team.