Producer, Customer Success specialist
Help studios run smoother productions - from a producer's seat, not a pipeline TD's.
Ynput builds AYON, an open-source production management platform used by studios in animation, VFX, and games. We're looking for someone who has actually run a production - coordinated schedules, chased approvals, kept a team on track - to help studios see how AYON fits into their day-to-day, and to support them as they adopt it.
This isn't a pipeline engineering role. We need someone who speaks producer, not API.
What you'll do
- Talk with studios about how they plan, track tasks, manage reviews and approvals, and deliver work, and show them how AYON fits
- Run live product demos built around production workflows, not technical deep-dives
- Support prospects through trials and evaluations, answering their real-world workflow questions
- Build tutorials, guides, and screen-recorded walkthroughs that make AYON easy to pick up
- Work with our Head of Growth on sales enablement and customer education
- Bring customer feedback back to the team so AYON keeps getting better
- Loop in engineering when something needs deeper technical hands
What you bring
- 4+ years running productions in animation, VFX, post, games, or similar - as a coordinator, production manager, or producer
- Real hands-on time with tools like ShotGrid, ftrack, AYON, Monday, Notion, Jira, or Kitsu
- A solid grasp of how studios schedule, track, and approve work - you've lived it, not just read about it
- Comfort presenting to a room (or a call) and being on camera for tutorials
- Strong spoken and written English
- The initiative to plan and create content on your own
Nice to have
- Experience training teams on new software
- A history of writing docs or building tutorials
- Familiarity with pipeline concepts (assets, shots, tasks, publishes, reviews), helpful, not required
- Previous customer-facing work: product specialist, onboarding, pre-sales
- Basic video editing skills
The details
- 60,000 to 90,000 CZK gross/month, based on experience
- Full-time
- Based in Prague for onboarding, then hybrid, remote, or on-site, your call